Electronics and Hardware

Field Technician – Refrigerator

Refrigerator Field Technician: Also, called ‘Fridge Technician Refrigerator Field Technician provides installation and after sales service to
the refrigerator buyers. The individual at work interacts with customers to install the refrigerator and diagnose the problem to assess possible causes of malfunction. Once the problem and causes have been identified, the
individual rectifies minor problems or replaces faulty modules for failed parts or recommends factory repairs for bigger faults.

Field technician – Computing and Peripherals

Field Technician: Also called ‘Service Technician’, the Field Technician
provides after sale support services to customers, typically, at their premises.

The individual at work is responsible for attending to customer complaints, installing newly purchased products, troubleshooting system problems and, configuring peripherals such as printers, scanners and network devices.